1 About our terms and conditions
You should read the terms and conditions below before using this website and any associated services.
1.1 References to the website include and
1.1 The material on this website and other associated social media platforms are meant for the purpose of entertainment only. It is provided for your information and entertainment only and may not be construed as any kind of advice or instruction related to any area of your life, and particularly those related to health, law, relationships or finance. We definitively advise you that you should not take any action, or refrain from taking any action, based on the contents of what you might read, hear or see here and on all platforms. If you have any concerns relating to your health, the law or finance, you should always consult a suitable service or qualified and licensed professional. Any information received is not to be taken as a diagnosis of any medical or mental condition you or another person may have and it is seen that medical advice should be sort for any such situation. In the event that you take any action based on any information that you might read here, we assume no responsibility or liability of any kind. That also applies to any course of action you might choose to pursue in the care of any animals. We also want to make it clear that the author of and contributors to this website are not qualified counselors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. If you are in need of this type of help we would recommend the following services;
- Samaritans -
- Mind -
- Cruse Bereavement -
- Childline -
1.2 References or links in this web site to any non-government entity, product, service or information do not constitute endorsements or recommendations. This site is not responsible for the content of any ‘off site’ web pages linked to or referenced on this site. You are welcome to follow the links and visit the various websites and determine for yourself whether any product, service or information they offer is right for you.
1.3 Use of such third party services or purchase of any third party products is on their terms and the contract for use of the third party website is between you and the third party. Even though the provision of any content on this site is not intended to constitute any kind of legally binding agreement between Us and any site user if you do not agree to any of the terms of usage we ask you to stop visiting the site now and close the browser not to return.
2.1 We are heavily committed to respecting your privacy. We have structured our website so that, in general, you can visit the website without identifying yourself or revealing any personal information to anyone or any being. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with the Data Protection Act 1998.
2.2 If you provide us with a review for any of the services that we offer, we reserve the right to use them for marketing or advertising purposes. We may need to shorten what you say, but we will never change it to alter the meaning. We will use your first name and protect all other aspects of your identity. We may contact you to specifically seek written permission to use your testimonials and ask for your address. We are required to do this and that information will never be used for marketing purposes, nor will it be passed to anyone else.
3. Danielle the happy medium.
3.1 Services - Live Facebook readings, telephone readings, one to one readings
3.2 Danielle’s Readings are provided by Danielle the Happy Medium.
3.4 Enquiries - All inquiries regarding Danielle the Happy Medium should be sent to the facebook page Danielle The Happy Medium.
3.5 Payments for Bookings/Tickets are taken securely via WorldPay and PayPal.
3.6 Danielle the Happy Medium is not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, on this website, social media platforms, or in any related publications. Danielle the Happy Medium reserves the right to exclude you/others from using our services if your behavior suggests or intends to unreasonably offend or abuse the services.
a) Readings and/or interpretations and advice provided by Danielle;
b) The truth or accuracy of Content, information, and Services such as readings and interpretations and advice provided by Danielle;
c) The truth or accuracy of feedback, Ratings, or other Content posted by Danielle or employees across all of the Websites and social networks;
d) The ability of Danielle to provide services such as readings and interpretations and advice as well as the ability of a Customer(s) to pay for the Service;
e) Minimum levels of Connections to Danielle;
f) Incorrect use by you of the Service or anything with the name Danielle the happy medium
g) Any additional rates and costs charged by your service provider when using the Services.
5.1 You must be over 18 and the bill payer to use this service or have the bill payer’s permission.
5.2 Any bookings are subject to an upfront deposit as stipulated on the website; if having a Private Reading, a Group/Party Session a Deposit is payable at the time of booking which is non-refundable, the remainder of the monies owed shall be paid up to or at the time of Reading(s).
5.3 Live Telephone Bookings with Danielle the Happy Medium are subject to pre-arranged bookings. This has to be completed through the booking portal prior to contacting Danielle. Anyone who calls looking for a reading without prior arrangements will be directed to the website to pre-book an appointment and the call will be terminated.
5.4 Other bookings, including telephone bookings, are payable in full 24 hours before the session begins. This is non-negotiable but if you would like to inquire regarding this matter please go to Danielle The Happy Medium Facebook Page and we will get in touch within the following 24 hours.
5.4 In the event of any complaint please contact Danielle The Happy Medium Facebook Page and we will answer any issues within 48 hours.
6 Live Telephone Readings
6.1 Calls are recorded. Entertainment purposes only. All Live Telephone Readings are subject to pre-booked arrangements through the website - Any calls outside of this arrangement will be terminated by Danielle before any information is provided. The caller without the authorization of booking will be directed to the website to make a pre-arranged booking.
6.3 You may receive free marketing messages from the team once you have booked a Live Telephone Reading. This can be in SMS Form, Email, and Postal. If you would like to unsubscribe for any of this marketing then please do contact Danielle The Happy Medium Facebook Page and one of the team will help with this.
7 Refunds and Cancellation Policy
7.1 For any booking cancellations please give us at least 24 hours before the Reading is due to commence. In some cases, we understand this might not be possible so anything less than 24 hours notice for cancellation can be re-arranged otherwise a refund is not applicable and the customer will be liable for the booking payment in full.
7.2 If you are unhappy with any reading and want a reimbursement of costs, you will need to contact Danielle The Happy Medium Facebook Page and give a valid reason as to why you were unhappy with that, we may often a second reading ,if you are still unhappy a part refund will be given.we will send an email to confirm we will reimburse the costs back to you within seven days This refund can be denied if we do believe the reasoning to be wrong and we feel happy that reading was to the highest of quality.
7.3 A refund appeals process can be looked at if you feel a declined refund is unjust. You can contact Danielle The Happy Medium Facebook Page to raise this issue to an appeal. All appeals will look to be concluded within 5 working days.
Danielle the Happy Medium.